CHRISTMAS Returns/Exchanges - We hope that you are completely satisfied with you purchases. Please read all policies. We ask that ALL exchanges or returns be made by January 15, 2016. Please request an Return Authorization # by emailing us at firstname.lastname@example.org or call us at 662-356-6190 before you send anything back. Some items are drop shipped from the supplier and must be returned to their warehouse. Any package without a Return Authorization # will only receive store credit.
Any Exchanges, Returns or Defective merchandise must be authorized by Customer Service at Cowgirl Shine. Please notify us by email or phone before January 10, 2016. You will be issued an RA#, that must be included on your return package. Returned items shipping cost are to be paid by purchaser. No shipping charges will be refunded, as all items are inspected before shipment. If you need to exchange for a different size or item, please include $5.00 shipping fee. We want you to be completely satisfied with your order; therefore, we offer an exchange policy for items in their original condition. Cowgirl Shine Boutique will not be held responsible for items lost in shipping and will not issue refunds on lost merchandise due to incorrect address information. Upon receiving an authorization #, please send your return/exchange to:
Cowgirl Shine Boutique
1345 Seed Tick Road
Caledonia MS 39740
****ALL SALES ARE FINAL ON CLEARANCE ITEMS AND CUSTOM ORDERS****
We try to ship within 48 hours using first class or USPS Priority Mail as needed. Larger items or items shipped directly from the supplier, may be shipped using UPS or Fed Ex. Some items are noted special order and may require additional time to ship. If you have any questions, please feel free to give us a call at 662-356-6190.
Free shipping on all orders over $100 within the United States!!!
*Please do not be offended by the reusing of boxes. Cowgirl Shine is working to reduce landfill abuse to help protect our Earth. Thanks!
If you are interested in a custom order, please email your ideas to
email@example.com. Please allow 2 weeks for custom orders to be completed.**ALL CUSTOM ORDER SALES ARE FINAL*
*Payments We understand your concern for on-line shopping security. We use Authorize.net and PayPal to process all transactions. Visa, MasterCard, Discover and American Express are accepted through secure servers. All information used to process the order is secure. We do not store your credit card information.
PayPal eChecks are accepted as well. Payment with an eCheck usually takes about 4 business days for it to clear PayPal, so please keep in mind that your order will not ship until PayPal sends notice that your transaction has been completed.
If you have any special shipping instructions, please email us at firstname.lastname@example.org to avoid any problems!!